Pelham Fire Department

P. O. Box 321

Pelham, NH 0= 3076

James F. Midgley

Fire Chief

N O T I C E O F J O B O P E N I N G

Office Manager

The Town of Pelham, New Hampshire Fire Departmen= t is seeking to fill the position of Office Manager. Duties, requirements, compensation, schedule and benefits are outlined below.

General Duties

1. Performs a variety of complex or specialized clerical support activities in an assigned work unit. The Office Manager reports directly to= the Fire Chief and performs tasks assigned by the Fire Chief or his/her designe= e.

2.   Maintains general office procedures such as typing, filing, re= cord keeping, scheduling, permit issuing and billing.

3.   Deals directly with the public as department receptionist and non-emergency call taker.=

4.   Directs issues to the appropriate department personnel or town department.

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Specific duties and responsibilities

1.   Assumes the responsibility of receptionist for the Fire Department.=

2.   Answers phone calls from the public, responding to requests for specialized information and routes calls needing technical response to the appropriate staff member for resolution.

3.   Maintains a variety of schedules for staff members and coordin= ates appointments within the department.=

4.   Enters a variety of information into computerized data bases a= nd spreadsheets.=

5.   Maintains records and filing systems, IMC, containing speciali= zed or confidential information and materials.

6.   Researches and prepares a variety of reports and correspondence regarding department activities and programs.

7.   Assists in budget preparation and financial report compilation= .

8.   Prepares payroll for assigned work unit when required.

9.   Initiates, prepares, and records purchase orders and requests = for payment.<= /b>

10.      =           Issues permits related to = the fire department.=

11.      =           Prepares and submits EMS service medical billing. =

12.      =           Maintains an effective wor= king relationship with firefighters and department officers.

13.      =           All other clerical duties assigned by the chief or acting chief.

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Requirements

1.   Knowledge of general office procedures, including filing syste= ms, formats for various reports and correspondence, and the operation of standa= rd office equipment and machines including computers, FAX machines, copiers, calculators, and telephones.=

2.   Knowledge of the staff and operating policies and procedures of the work unit to which assigned.=

3.   Skill in establishing and maintaining effective working relationships with other town employees at all levels and with the public.<= /span>

4.   Skill in taking and transcribing/preparing meeting minutes.

5.   Skill in preparing a variety of records, reports, and correspondence using appropriate format.

6.   Skill in maintaining filing and records systems.

7.   Type at least 40 words per minute.

8.   Certification level knowledge of Microsoft Office Suite softwa= re including Microsoft Excel.<= span style=3D'font-size:12.0pt;font-family:"Microsoft Sans Serif","sans-serif"'>=

9.   = Expert level of knowledge and skill involving the administration and maintenance of Information Management Corporation’s (IMC) Fire Records software syst= em including Records Module, Mobile Data Terminal Module, as well as payroll a= nd schedule modules.

10.      = Expert level knowledge in conducting emergency medical services billing using a third party billing agency.=

=

Education and Experience
Associates Degree or 60 College credits in related field or equivalent experience of 1= 0 or more years of full time clerical and computer support work.

Compensation

Starting Salary Range: $17.73 to $19.57 per h= our relevant to experience, education or a combination of the two. Pay grades would be adjusted per t= he union CBA.

Work Schedule

Monday –Friday from 08:30-16:30 hours=

Benefits

Health and dental insurance, life insurance, ear= ned time off, tuition assistance, longevity, Group 1 retirement and more in accordance with the collective bargaining agreement.

Applications & Resumes must be received no l= ater than November 4, 2011 at 4pm

Please send to:

Town of Pelham

Selectmen’s Office

Fire Department Office Manager=

6 Village Green

Pelham, NH 03076.